Last updated July 01, 2024
This privacy notice for Chuck’s Acquisition Co., LLC Chuck’s Boots ) (
- Visit our website
at http://www.chucksboots.com , or any website of ours that links to this privacy notice - Engage with us in other related ways, including any sales, marketing, or events
names phone numbers email addresses mailing addresses billing addresses debit/credit card numbers contact preferences usernames passwords - Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called
“crash dumps” ), and hardware settings). - Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services. - To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see
“ WHAT ARE YOUR PRIVACY RIGHTS? “ below. - To deliver targeted advertising to you. We may process your information to develop and display
personalized content and advertising tailored to your interests, location, and more. For more information see our Cookie Notice: __________ . - To post testimonials. We post testimonials on our Services that may contain personal information.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To administer prize draws and competitions. We may process your information to administer prize draws and competitions.
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
Cloud Computing Services Data Analytics Services Finance & Accounting Tools Data Storage Service Providers Payment Processors Performance Monitoring Tools Website Hosting Service Providers Affiliate Marketing Programs Sales & Marketing Tools Testing Tools User Account Registration & Authentication Services - Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
Log in to your account settings and update your user account. - Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
- Category A –
As long as the user has an account with us - Category B –
As long as the user has an account with us - Category
D – As long as the user has an account with us - Category
F – As long as the user has an account with us - Category
G – As long as the user has an account with us - Category A. Identifiers
- Category B. Personal information as defined in the California Customer Records law
- Category
D . Commercial information - Category
F . Internet or other electronic network activity information - Category
G . Geolocation data Affiliate Marketing Programs Data Analytics Services User Account Registration & Authentication Services - Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( “profiling” ) - Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including
California’s and Delaware’s privacy law) - Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Oregon’s privacy law)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.CustomerService@chucksboots.com .
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our
table of contents below to find the section you are looking for.
table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information?
Do we collect any information from third parties?
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which
How do we keep your information safe? We have
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request
Want to learn more about what we do with any information we collect? Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Sensitive Information.
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored byStripe https://stripe.com/privacy
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. __________ .
The information we collect includes:
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
In Short: We may share information in specific situations described in this section and/or with the following
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (
The
We
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice__________
Google Analytics
We may share your information with Google Analytics to track and Remarketing with Google Analytics Google Display Network Impressions Reporting Google Analytics Demographics and Interests Reporting
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
We have implemented appropriate and reasonable technical and
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at CustomerService@chucksboots.com
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
Withdrawing your consent: If we are relying on your consent to process your personal information,
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor,
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. __________ .
If you have questions or comments about your privacy rights, you may email us at CustomerService@chucksboots.com .
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of
Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
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A. Identifiers
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Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
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B. Personal information as defined in the California Customer Records statute
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Name, contact information, education, employment, employment history, and financial information
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Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
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Transaction information, purchase history, financial details, and payment information
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Fingerprints and voiceprints
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Browsing history, search history, online
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Device location
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Images and audio, video or call recordings created in connection with our business activities
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Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
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Student records and directory information
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Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
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We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
Sources of Personal Information
Learn more about the sources of personal information we collect in
How We Use and Share Personal Information
Learn about how we use your personal information in the section,
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section,
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be
The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under
We have sold or shared the following categories of personal information to third parties in the preceding twelve (12) months:
Request Verification
Chuck’s Boots special offers and promotions are only valid at the time of purchase and cannot be applied to prior purchases or towards the purchase of gift cards. Promotional codes must be entered at checkout and cannot be used with any other offer. There is a limit of one promotional code per order. Products purchased on the same order at a discounted rate will only be shipped together. Please note that promotional-priced items may be delayed until all items on your order can be shipped. Unless stated otherwise, all free-shipping promotions use “No Rush” (7-9 business days) shipping and are only valid within the continental United States. Please contact us at 1.888.494.BOOT or CustomerService@chucksboots.com Monday through Friday from 9am to 5pm with any questions or concerns you may have regarding your promotional purchase.
Chuck’s Boots accepts major credit cards such as American Express, Discover, Mastercard, and Visa and online payment services such as Google Pay and Apple Pay. Your payment method will only be charged at the time of purchase. A pending charge may appear on your account known as a pre-authorization. This is not a charge and is only done to verify a card is valid before it is charged the full amount.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Chuck’s Acquisition Co., LLC 300 Biltmore Dr. Suite 220B
Fenton MO 63026 United States
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please
The categories of third parties to whom we sold personal information are:
The categories of third parties to whom we shared personal information with are:
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
Depending upon the state where you live, you may also have the following rights:
How to Exercise Your Rights
To exercise these rights, you can contact us CustomerService@chucksboots.com , 1-888-494-2668 ,
You can opt out from the selling of your personal information, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings.
Under certain US state data protection laws, you can designate an
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at CustomerService@chucksboots.com
California
California Civil Code Section 1798.83, also known as the
11. PROMOTION POLICY
12. PAYMENT POLICY
You will be notified via email if an order is not available or is currently on backorder from the manufacturer. In the event you can not or do not want to wait for your purchase, please contact Customer Service at 1.888.494.BOOT or CustomerService@chucksboots.com Monday through Friday from 9am to 5pm to initiate an exchange or refund.
If your payment method is declined, you will not be charged and no order will be processed. You may see a pending transaction until your account-issuer removes the authorization, typically between 2-5 business days. Your card may be declined for the following reasons:
General Decline: Caused by insufficient funds or a credit-limit issue. Contact your card issuer or digital wallet provider for more information.
AVS (Address Verification System) Mismatch: Caused when the billing address entered during checkout does not match the mailing address associated with the billing statement.
Card Code Mismatch: The 3 to 4 digit CVV2/CVC2/CID code on a card does not match what was entered at checkout.
Prepaid Credit or Gift Cards
If you are using a prepaid credit or gift card, please make sure it has been registered by the card-issuing institution. At checkout, be sure the billing address matches the address used when registering the card. An AVS Mismatch may result in a declined transaction and a hold may be placed on your card.
Commercial Accounts/Lines of Credit
Looking to save money at your business through outfitting your employees with the latest in safety wear and protective gear? Contact CustomerService@chucksboots.com or 1.888.494.BOOT to learn more about how a commercial account with Chuck’s Boots can benefit your team.
Government Purchases
We accept procurement cards through the SmartPay program. During checkout, use your SmartPay card just as you would use any credit card. Should you require a line of credit or if you would like more information please contact 1.888.494.BOOT or CustomerService@chucksboots.com Monday through Friday from 9am to 5pm.
Large Quantity Orders/Quotes
Need a quote for your large quantity order? Reach out to us at 1.888.494.BOOT or CustomerService@chucksboots.com Monday through Friday from 9am to 5pm and a member of our team will contact you within 24 hours.
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may CustomerService@chucksboots.com or
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?